Refund policy

Refund Policy

Last updated: April 7, 2026

We want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.

Returns

You have 30 days from the date of delivery to return an item. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be applied to your original payment method within 5-10 business days.

Exchanges

If you received a defective or damaged item, we will replace it at no extra cost. Please contact us at zenithstore365@gmail.com with proof of the damage.

Non-Returnable Items

Certain items cannot be returned, including sale items and gift cards.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.

Contact Us

If you have any questions about our Refund Policy, please contact us at zenithstore365@gmail.com.